Guest Services - Terms and Conditions

Welcome to SkyRun Estes Park’s Terms and Conditions for SkyRun Estes Park Vacation Rental Properties. This is important and affects your legal rights and obligations, so please read this document carefully. Each guest must affirm electronically to these Terms and Conditions which becomes legally binding at the point the reservation is secured by payment. Booking through a 3rd party does not waive SkyRun Estes Park’s rights under these Terms and Conditions.

Rental Terms and Conditions
Welcome to SkyRun Estes Park's Terms and Conditions for SkyRun Estes Park Vacation Rental Properties. This is important and affects your legal rights and obligations, so please read this document carefully. Each guest must affirm electronically to these Rental Terms and Conditions which becomes legally binding at the point the reservation is secured by payment. Booking through a third party does not waive SkyRun Estes Park's rights under these Rental Terms and Conditions.

By submitting this reservation, you are agreeing to the following Rental Terms and Conditions:

Payment Policy: A 50% deposit payable by credit card is due upon booking by Guest. The remaining balance is due from Guest 60 days prior to the day of arrival and will be automatically charged to the card on file to SkyRun Estes Park Vacation Rentals. If you fail to make the remaining balance, all monies received by SkyRun Estes Park Vacation Rentals will be forfeited by you.

If your reservation is for occupancy 60 days or less prior to the day of arrival, you agree to pay 100% of the rental amount at the time of reservation.

Cancellation Policy: Protection through Travel Insurance is strongly recommended for your peace of mind.
Except as provided by purchased Travel Insurance or special billing terms, cancellation at any time results in forfeiture of your rent. There is no cancellation for any reason including weather or travel delays.

Check-in/Check-out Times: Check-in time is 4pm MST. Check-out is 10am MST. If you exceed check-out time, SkyRun Estes Park Vacation Rentals is authorized to charge you $50 per hour to move your items to our guest center. You will be charged for an extra night if you stay past check out time, unless arrangements for late check-out are confirmed with our team.

Expected behavior of our Guests: We know you want to enjoy the feel and convenience of living in one of our beautiful mountain neighborhoods. However, remember, you are living amongst the natives. You may be staying next door to the Smith or Jones family who live and work in our charming town year round. Thanks in advance for being a good neighbor and thinking twice about loud outside parties, outside activities and/or loud music after 10:00 PM.

Age Restrictions: You MUST be at least 25 years old to rent a property from SkyRun Estes Park Vacation Rentals. To be sure we are fair with our property owners, a SkyRun Team Member may request verification of this minimum age requirement which will be required, if asked, prior to taking occupancy. If such request is not honored, you will be refused access to the property.

Occupancy Restrictions: MAXIMUM OCCUPANCY of any SkyRun Estes Park Vacation Rentals property is equal to the number of people that is advertised on the SkyRun Estes Park website. As our Guest, you need to be aware that the Town of Estes Park has strict rules and regulations regarding occupancy for vacation rental properties. These rules and regulations are enforced by the local authorities. We, at SkyRun Estes Park Vacation Rentals, abide by these rules and regulations as a licensed vacation rental property management company and believe it is the best policy to make our Guests aware of such requirements prior to making any reservation.

Parking Regulations: The maximum number of vehicles allowed to be parked at the property is posted on the SkyRun Estes Park Vacation Rentals web site. It is expected that our guests will abide by these parking requirements.

Outside Activity Limitations: As noted previously, our SkyRun Estes Park Vacation Rentals properties are located in residential neighborhoods. As in any neighborhood, it is expected that outside activities are limited to the property boundaries. To make it easier to determine these limitations, a map of the property boundaries will be posted inside the property in a visible location.

Use of Specific Property Booked: You have booked a specific property. However, on extremely rare occasions, the specific property you booked may not be available due to circumstances beyond our control such as maintenance problems with the property, or a change of ownership or management of the property since you booked. In the event that the property you booked is not available, SkyRun Estes Park Vacation Rentals will attempt to place you in a similar or better property.

If the replacement property offered is not acceptable to you for any reason, SkyRun Estes Park Vacation Rentals will cancel your reservation and refund your total amount paid. SkyRun Estes Park Vacation Rentals does not guarantee that a suitable property can be found. If the property you have rented is unable to be occupied during your stay (the furnace breaks, for example), SkyRun Estes Park Vacation Rentals will make our best effort to find you a similar or better place to move to and if unable to do so, refund the portion of your rent unused.

Housekeeping: The vacation property will be clean, including fresh linens and towels when you arrive. It will be cleaned after you leave. SkyRun Estes Park Vacation Rentals units are SELF CATERING. During your stay, YOU are responsible for any cleaning including bagging and depositing the trash (trash bags are provided) in the designated receptacle. You are welcome to wash linens during your stay. If you want additional towels or linens, mid-stay cleans may be purchased for an additional cost. A mid-stay clean would provide fresh towels, linens, trash take-out and dishwasher loading, with light cleaning.

Authorized personnel may enter the premises if necessary for housekeeping or management of the property.

Prior to check-out, please make sure that you load and turn on the dishwasher, place wet linens in a bath tub or shower and all trash is securely bagged and placed in the designated receptacle. Charges may apply to non-adherence of these instructions.

Estes Park has an active bear population. Please do not ever leave any trash outside unless it is in a bear proof trash container. Every property has an instruction book. Please carefully read the instructions to bear-proof the property to a bear-free vacation.

Rules: No Pets, No Smoking inside the property including marijuana. You must follow the rules of the home you are in including noise, parking and common area use. Failure to comply with any rule listed here means an automatic $500 minimum charge to your credit card for cleaning ($1,000 for a house party, see below).

Damage: Your rental INCLUDES a Damage Waiver for accidental damage including any missing or broken items reported prior to check-out. This damage to the rented property covers up to a maximum of $1,500 and will be covered at NO CHARGE to you AS LONG AS the damage is reported in writing prior to your departure. SkyRun Estes Park Vacation Rentals must have a written report of this damage in order to process the claim. Photos are helpful. To provide this report, you may email estespark@skyrun.com or call Sky Run Estes Park Vacation Rentals (970-235-5550) to notify our team and arrange how the report can be provided in writing prior to check-out. Any damage we deem to be purposeful or negligent or damage not reported will be charged to your credit card. Please report any damage that you notice upon check-in to avoid getting charged for damage you didn't create.

Parties: NO HOUSE PARTIES ALLOWED. If there is a party on this property (as evidenced by a noise complaint and/or calling of security or by large amounts of trash and destruction) this rental agreement will be void, you will be asked to leave, and you WILL BE CHARGED for complete clean-up and replacement for damaged items. This will be AT A MINIMUM of $1,000. A party at our vacation properties completely voids the damage waiver. If you intend to come and have a party, rent somewhere else. SkyRun Estes Park Vacation Rentals is SERIOUS about protecting our properties so they will be in perfect condition for our owners and responsible guests.

Warranties: Equipment - From time to time, equipment in the vacation properties (such as utilities, TV's, appliances, hot tubs, etc.) are out of service. In such a case, notify SkyRun Estes Park Vacation Rentals immediately and we will do everything within our power to correct the situation, including making another property available for your use. However, this may not be possible and is not cause for a full or partial refund. We cannot control the weather. SkyRun will not refund you for any weather-related issues including but not limited to poor conditions.

Limitation of Liability: SkyRun Estes Park Vacation Rentals assumes no liability for your stay in Colorado or the activities that you take part in while here. The limit of SkyRun Estes Park Vacation Rentals' liability is the total amount of compensation we have received for your property rental.

Town of Estes Park Vacation Rental Regulations: The Town of Estes Park and the surrounding area is a part of the Estes Valley Planning Area. This property is located within this Planning Area where a number of rules and regulations have been adopted that affect Vacation Home rentals. In the Vacation Rental home you are renting you will find posted the rules you are expected to adhere to. The rules are as follows:
1. The maximum number of occupants, regardless of age, allowed in the home will be the same as you find in the rental home information on our website. All occupants of this home shall be of one affiliated group or family.
2. The maximum number of vehicles allowed to be parked at this Vacation Home will be the same as you find in the rental home information on our website.
3. Within the Vacation Home, in a prominent location, you will find a map showing the property lines of the property. Please review the property line boundaries and avoid crossing over these lines onto your neighbor's property.
4. Please be respectful of the noise ordinances protecting the Estes Valley.
5. The Estes Valley is a "dark sky" community. Please turn off all exterior lighting when all of your party is inside the Vacation Home.
6. The Estes Valley is home to a large collection of different wildlife including bears, raccoons and scavenging birds. To protect our special wildlife, please place all garbage in 'Bear Proof' provided trash containers or in an area where cherished critters can't get into mischief, such as a trash enclosure or the garage area. A personalized home instruction book is at each of our vacation rentals to explain the best method for securing trash in that home.
7. Prior to your stay, you must provide, via email to estespark@skyrun.com, a complete list of guests occupying this vacation rental. This is required by the Town of Estes Park in case of emergency notification.

BY MAKING THIS RESERVATION you agree to these regulations.
Thank you for choosing SkyRun Estes Park!